Terms of Use

1. Who We Are and How to Contact Us

• Business Name: Angel's Delight Cakes by Chef Maria Draghici
• Official Website: https://angelsdelightcakes.co.uk
• Contact Email: contact@angelsdelightcakes.co.uk
• Telephone: +44 7456 909970

For any questions, notices, or requests related to the operation of the Website or the presentation of our portfolio, you can contact us at the details above.

2. General Provisions and Nature of the Website

• Age Requirement: By using this Website, you confirm that you are at least 18 years old or possess full legal capacity to browse and submit inquiry forms.
• Presentation Platform: This Website functions strictly as a premium presentation platform and portfolio. It is not an automated online shop. No financial transactions, direct bookings, or sales are processed directly through the platform.
• Pre-Contractual Status: Any inquiry, specification, or message submitted via our contact forms or email does not constitute a binding contract or a guaranteed booking. A formal contractual agreement and booking validation are only established after explicit written confirmation, agreement on order details, and the fulfillment of payment terms agreed upon in private correspondence.

3. Mega Allergen & Food Safety Disclaimer (Critical)

Please read this section carefully before submitting any inquiry regarding our bespoke cakes or dessert tables. Your safety is our absolute priority, and because our products are custom-made, strict legal limits and responsibilities apply.

3.1. General Allergen Statement

Our custom cakes, fillings, decorations, and dessert tables are prepared in a professional, boutique kitchen environment. We regularly handle a wide variety of ingredients, including but not limited to: Cereals containing gluten (wheat, rye, barley, oats), Eggs, Peanuts, Nuts (such as almonds, hazelnuts, walnuts, cashews, pecans, Brazil nuts, pistachios, macadamia), Milk and dairy products, Soya, and Sesame.

3.2. Absolute Cross-Contamination Risk Notice

• Environment: While we implement exceptionally strict hygiene standards, advanced sanitization protocols, and meticulous segregation workflows to avoid ingredient mixing, our kitchen is a shared environment where these allergens are frequently present.
• No Absolute Guarantee: Due to the nature of artisan, scratch-baking processes, we cannot guarantee that any product is 100% completely free from traces of any specific allergen. Cross-contamination risks, however minimal, can never be entirely eliminated.
• Severe Allergies: If you, or any of the guests at your event, suffer from an exceptionally severe, life-threatening, or airborne allergy to nuts, peanuts, gluten, dairy, or any other substance, you are advised not to consume our products. We cannot accept liability for hyper-sensitive allergic reactions occurring due to accidental trace contamination.

3.3. Customer Duty to Disclose

• Written Notice: It is the sole and absolute responsibility of the customer to clearly, accurately, and explicitly disclose all food allergies, severe intolerances, or specific dietary restrictions affecting anyone consuming the order at the time of the initial inquiry.
• Third-Party Guest Awareness: When ordering a bespoke creation for an event, you acknowledge that it is your responsibility to inform your guests, venue staff, or caterers of our allergen statement. Angel's Delight Cakes cannot be held liable if you fail to pass this critical safety information onto the end consumers.

4. Intellectual Property Rights (Copyright)

• Exclusive Ownership: The entire content of this Website, including, but not limited to: texts, custom formulations, methodologies, case studies, graphic design, layout, conceptual structure, logos, portfolio imagery, video clips, and underlying source code, is the exclusive property of Angel's Delight Cakes and is protected by national and international intellectual property legislation.
• Prohibition of Unauthorized Copying: Users do not have the right to reproduce, copy, distribute, modify, republish, crawl, or otherwise exploit any images of our custom designs, text descriptions, or portfolio presentation elements without our prior, express, and written consent. Unauthorized use or reproduction of our brand elements or portfolio images will result in immediate legal action.

5. Nature of Information and Limitation of Liability

• "As Is" Availability: We make every effort to ensure the website runs flawlessly, but it is provided "as is" and "as available". We do not warrant that the website will be permanently online, uninterrupted, or fully immune to minor technical errors or external cyber incidents.
• Informational Accuracy: Portfolio imagery, size guides, serving suggestions, and descriptive content on this website are illustrative and purely informational. Final custom cake designs may vary slightly due to the unique, handcrafted nature of artisan baking.
• Exclusion of Damages: To the maximum extent permitted by law, Angel's Delight Cakes will not be liable for any direct, indirect, incidental, or consequential losses or technical issues resulting from your use of, or inability to use, the website presentation platform.

6. Links to Third-Party Sites

The Website may contain links to social media networks (e.g., Instagram, Facebook) or external creative partners. We assume no responsibility for the content, privacy policies, or terms of use practiced by these external platforms. Accessing third-party sites is entirely at your own risk.

7. Data Privacy

The collection and use of personal data through our contact forms, including sensitive health information such as disclosed food allergies, are strictly governed by our Customer Privacy Notice in full compliance with UK data protection regulations.

8. Governing Law and Disputes

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any dispute or misunderstanding arising in connection with the use of this website shall first be addressed amicably. If a resolution cannot be reached, exclusive jurisdiction belongs to the competent courts of the UK.

9. Changes to These Terms

We reserve the right to modify, update, or revise these Terms of Use at any time to reflect technical updates, business changes, or updated health and safety regulations. Changes become effective immediately upon publication on the Website.

10. Contact Us

For any inquiries regarding these Terms or to provide specific allergen feedback, please reach out to us directly at: contact@angelsdelightcakes.co.uk